Terms of service

OVERVIEW

Welcome to Parcel Torrefaction! The terms "we," "our," and "us" refer to Parcel Torrefaction. Parcel Torrefaction operates this store and website, including all related information, content, features, tools, products, and services, to offer you, as a customer, a personalized shopping experience (the "Services"). Parcel Torrefaction uses the Shopify platform, which allows us to provide you with the Services.

The following general terms, along with the policies referenced herein (the "Terms of Use" or "TOU"), outline your rights and responsibilities when using the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and liability limitations.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT

By accepting these Terms of Use, you declare that you have reached the legal age of majority in your state or province of residence and consent to allow your minor children to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and delivery information. You represent and warrant that all information you provide in our stores is accurate, up-to-date, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for the security of your account credentials and any activity related to your account. You are not permitted to transfer, sell, assign, or license your account to any other person.

ARTICLE 2 - OUR PRODUCTS

We have made every effort to accurately present our products and services in our online stores. However, please note that the colors or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is presented or rendered in our online stores.

All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to withdraw any product from sale at any time and may limit the quantities of products we offer to a person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS

When you place an order, you are making an offer to purchase. Parcel Torrefaction reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not considered accepted until confirmed in writing by Parcel Torrefaction. We must receive and process your payment before your order is validated. Please carefully review your order before submitting it, as Parcel Torrefaction may not be able to accept cancellation requests once an order is confirmed. In the event of refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of order.

Your purchases are subject to the return or exchange conditions in accordance with our Refund Policy [[LINK]].

You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time of order and will be indicated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, handling fees, customs duties, or import fees.

The prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. We may offer, from time to time, promotions on our Services that may affect prices and are governed by general terms separate from these Terms. In case of conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use this card for the purchase, (iii) the charges incurred will be honored by your card issuer, and (iv) you will pay the charges incurred at the displayed prices, including shipping and handling fees, as well as all applicable taxes.

ARTICLE 5 - SHIPPING AND DELIVERY

We cannot be held responsible for delivery or shipping delays. All indicated delivery times are estimates and are not guaranteed. We disclaim any responsibility for delays caused by carriers, customs procedures, or any event beyond our control. Once the products are handed over to the carrier, ownership and risk of loss are transferred to you.

ARTICLE 6 - INTELLECTUAL PROPERTY

Our Services, including, but not limited to, all trademarks, brands, texts, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of Parcel Torrefaction, its subsidiaries, or its licensors. They are protected by U.S. and foreign patent, copyright, and intellectual property laws.

These Terms authorize you to use the Services solely for personal and non-commercial purposes. You are not permitted to reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing should be construed as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of Parcel Torrefaction, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Parcel Torrefaction.

The names, logos, product and service names, designs, and slogans of Parcel Torrefaction are trademarks of Parcel Torrefaction, its subsidiaries, or its licensors. You may not use them without the prior written permission of Parcel Torrefaction. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS

You may be required to use client tools offered by third parties in connection with the Services, tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without our endorsement. We disclaim any liability arising from or related to your use of optional third-party tools.

The use of optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve the terms applicable to these tools, as defined by the relevant third-party provider(s).

We may also, in the future, offer new features via the Services (including the release of new tools and resources). These new features will be considered part of the Services and will be subject to these Terms of Use.

ARTICLE 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We disclaim any responsibility for harm or damage related to your access to third-party websites, or the purchase or use of products, services, resources, or content on these sites. We encourage you to carefully review third-party policies and practices and make sure you understand them before engaging in any transaction. Claims, complaints, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately describes the relationship between Shopify and your store and must not be deleted or modified.]

Parcel Torrefaction is powered by Shopify, allowing us to provide you with the Services. However, any sale or purchase made in our Store is conducted directly with Parcel Torrefaction. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Parcel Torrefaction, including any damage, harm, or loss resulting from purchased products or services. You hereby expressly release Shopify and its subsidiaries from any claims, damages, and liabilities arising from or related to your purchase and transaction with Parcel Torrefaction.

ARTICLE 10 - PRIVACY POLICY

All personal information we collect via the Services is subject to our Privacy Policy, viewable here [LINK], and some personal information may also be subject to Shopify's Privacy Policy, viewable here. By using the Services, you acknowledge that you have read these privacy policies.

Since the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access and use of the Services to provide and improve them. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than where you reside, to provide you with services. See our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

ARTICLE 11 - FEEDBACK

If you submit, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Use.

You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; (iii) your Feedback complies with these Terms. We are not and will not be obligated to (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; (3) respond to your Feedback.

We may, without obligation, monitor, modify, or remove any Feedback that we deem, at our sole discretion, illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, illegal, abusive, or obscene material, or any computer viruses or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, including regarding product descriptions, prices, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

ARTICLE 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state, or local regulation, rule, law, or ordinance; (c) in a manner that infringes Parcel Torrefaction's, Shopify's, or any third party's intellectual property rights; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; (i) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Parcel Torrefaction, Shopify, users of the Services, or expose them to liability.

Furthermore, you agree not to: (a) upload or transmit any viruses or other malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, scraping, or any other unauthorized access to the Services; (e) interfere with, circumvent, or disable the security or authorization features, robot exclusion headers, or any other measures we put in place to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, authorize, enable, or cause the deployment of an Agent to access, use, or interact with the Services. An "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a person or entity, and which may run on a device owned by or used by a person, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in strict compliance with the conditions set out in section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that such Agent refrain from accessing, using, or interacting with any service.

14.3 We may limit, including through technical measures, the ability and manner in which an Agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, indicate that the request is coming from an Agent and disclose the Agent's name by including the following in the user agent string: "Agent/[agent name]"; (ii) not conceal or disguise the fact that access, use, or interactions are coming from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) bypassing or completing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) answer honestly to any question or prompt intended to determine whether the interactions are coming from a human or a computer; (iv) not bypass or circumvent any measures intended to block, limit, modify, or control the access, use, or interactions of Agents with the Services.

ARTICLE 15 - TERMINATION

We reserve the right to terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, as well as any other provision whose nature implies that it should survive termination.

ARTICLE 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely